Partial Tracking of a Multi-step Form

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    Vishal Bhatnagar 
    Asked on September 01, 2015 at 09:58 AM

    When we are using your multi-step form, then while a user navigates from Step 1 to step 2 their are high chances that he may not press submit button present on step 2.

    So let us know does JotForms enables Pratial Tacking and saving of data filled in Step 1 ? If yes, pl guide else let us know if this feature can be developed as we have more than a few million unique visitors coming on our platform every month.

    awaiting reply.

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    Answered on September 01, 2015 at 12:21 PM

    I presume - based on what you wrote Vishal that you are using email session for the continue later - the multi-step form as it is described here: How to Save Forms to Continue Later

    If that is true, then the Form Analytics will show you data on visitors on both form 1 and form 2.

    If that is not what you have meant, please do let us know in more details and we would be happy to see what can be done :)

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    Vishal Bhatnagar 
    Answered on September 02, 2015 at 12:46 AM

    I am talking about a parallel Features of "Save and Resume" provided by FormStack

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    Answered on September 02, 2015 at 09:32 AM

    Hi Vishal,

    We do not currently have a Save and Resume feature, however we do have a work around that would allow your users to Save Forms to Continue Later.

    However if the second form is not submitted, the information provided would not be available.

    You can create two forms for Step 1 and 2. Once the person selects to go to the next step, the information for Step 1 would be submitted and you can have them automatically directed to the second form.

    Please inform us if you need further assistance.