What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have created my form now I am trying to download the pdf to e-mail to my staff for use and it is not allowing me! Help?

    Asked by cobbcountyk12 on September 01, 2015 at 10:12 AM
    Create PDF Form
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    JotForm Support

    Answered by Boris on September 01, 2015 at 01:03 PM

    I believe that this is the form in question, as it is the one last modified:

    http://www.jotformpro.com/form/52217855303957

    I have cloned it into my account, and created a PDF form out of it without any issues.

    As I couldn't encounter any issues with creating a PDF form out of it, I would advise you to please try clearing your browser cache, and then try using the Create PDF Form option again:

    The PDF form created in my test looks as in the following image:

    Please let us know if you experience any further problems even after clearing your cache and trying again. Thank you.

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    Answered by cobbcountyk12 on September 01, 2015 at 02:00 PM

    I am getting an error that states that internet explorer will not display the webpage.

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    JotForm Support

    Answered by BJoanna on September 01, 2015 at 03:58 PM

    Are you unable to open JotForm webpage inside of Internet Explorer or Fillable PDF form?

    If you are unable to open JotForm webpage I would suggest you to clear your browser cache or use different browser. I was not able to replicate that issue.

    Regarding Fillable PDF - you have to use Adobe Acrobat Reader or Foxit to be able to fill and submit your fillable PDF form.

    Hope this will help. Let us know if you need further assistance.