I can't find where to update the credit card for the account

  • flpsychiatry
    Asked on September 1, 2015 at 10:44 AM

    The site appears as if I am signing up for a new account when follow link to update the credit card information.

    Any help is much appreciated.

     

    Thanks,

     

     

  • David JotForm Support
    Replied on September 1, 2015 at 1:15 PM

    Hi,

    To do that you should go to your Account > Billing section > Payment Method > Change Credit Card

    I cant find where to update the credit card for the account  Image 1 Screenshot 20

    ( http://www.jotform.com/myaccount/billing )

    This will create a new subscription for you over FastSpring instead of the current one on BlueSnap (28227904).

    This new subscription over FastSpring will allow you to change the credit card and other details more easily in the future, if needed.