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  • Profile Image

    I can't find where to update the credit card for the account

    Asked by flpsychiatry on September 01, 2015 at 10:44 AM

    The site appears as if I am signing up for a new account when follow link to update the credit card information.

    Any help is much appreciated.

     

    Thanks,

     

     

    Page URL:
    http://www.flpsychiatry.com/download-patient-forms-info/

  • Profile Image
    JotForm Support

    Answered by david on September 01, 2015 at 01:15 PM

    Hi,

    To do that you should go to your Account > Billing section > Payment Method > Change Credit Card

    ( http://www.jotform.com/myaccount/billing )

    This will create a new subscription for you over FastSpring instead of the current one on BlueSnap (28227904).

    This new subscription over FastSpring will allow you to change the credit card and other details more easily in the future, if needed.