What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Abbuchung von meinem Konto

    Asked by Rainer Höflacher  on September 01, 2015 at 11:03 AM

    Sehr geehrte Damen und Herren,

    heute wurden $107,10 von meinem Konto für JotForm Premium Yearly über PayPal abgebucht. Abgebucht hat die Firma FastSpring mit der Nummer B-1R3606219C765710K.

    Ich habe diese Buchung nicht veranlasst bzw. die englischen Informationen nicht verstanden. Bitte stornieren Sie diese Buchung. Ich will JotForm nicht mehr nutzen.

    Mit der Bitte um Antwort.

    Rainer Höflacher

    Tel. 07641 - 96 21 511

    mobil: 0176 - 72 98 63 55

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    JotForm Support

    Answered by david on September 01, 2015 at 01:35 PM


    I cancelled your subscription and refunded your payment.  You should see the refund in your account in 5-7 business days.  If there is anything else we can assist you with, let us know and we will be happy to help.

  • Profile Image

    Answered by Sebastian Galler  on March 20, 2017 at 10:00 AM


    Es wurde 21,41€ von meinem Konto abgebucht.  Ich bitte sie den Betrag zu stornieren. Ich weiß von nichts. 



  • Profile Image
    JotForm Support

    Answered by david on March 20, 2017 at 11:26 AM

    @Sebastian I moved your question to a thread of its own.  I will address your request in the following thread shortly: