What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I get an error message that I reached my limits when I try to send an email?

    Asked by pacyber on September 01, 2015 at 11:17 AM

    Every time I try to reply or forward an email using Jotform, I recieve an error message stating that "Oops, YOu have reached your limits"

    We are currently using the silver plan


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    JotForm Support

    Answered by david on September 01, 2015 at 01:40 PM


    Paid accounts can send up to 100 emails per hour, this is to prevent spamming via our system.  This is a hard limit that, unfortunately, we cannot remove or raise.  If you go over the limit, you would need to reply directly from your email account, rather than from the submission page.