What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleting uploaded attachments form submissions

    Asked by mlevack on September 01, 2015 at 11:18 AM

    If I delete a form that had submissions with large attachments, do the files I downloaded stay in the Dropbox folder they were automatically saved to? Will this then free up space within my free account or does the space stay 'used' even once the files are deleted?

    Thank you!

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    JotForm Support

    Answered by BJoanna on September 01, 2015 at 01:48 PM

    Thank you for contacting us. 

    You do not have to delete your form to clear your upload storage space, you can only delete submissions with uploads. 

    Files that are save in your Dropbox will not be deleted when you delete submissions or form from your JotForm account. 

    If you delete submissions with uploaded files, it will free up upload storage space on your account. 

    Please take note: Delete submissions are permanently deleted  and can no longer be restored. 

    Hope this will help. Let us know if you need further assistance.