Deleting uploaded attachments form submissions

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    mlevack
    Asked on September 01, 2015 at 11:18 AM

    If I delete a form that had submissions with large attachments, do the files I downloaded stay in the Dropbox folder they were automatically saved to? Will this then free up space within my free account or does the space stay 'used' even once the files are deleted?

    Thank you!

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    BJoanna
    Answered on September 01, 2015 at 01:48 PM

    Thank you for contacting us. 

    You do not have to delete your form to clear your upload storage space, you can only delete submissions with uploads. 

    Files that are save in your Dropbox will not be deleted when you delete submissions or form from your JotForm account. 

    If you delete submissions with uploaded files, it will free up upload storage space on your account. 

    Please take note: Delete submissions are permanently deleted  and can no longer be restored. 

    Hope this will help. Let us know if you need further assistance.