What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My login has been suspended and i do not understand why

    Asked by Manuel  on September 01, 2015 at 11:36 AM

    I can not log in 


  • Profile Image

    Answered by Boris on September 01, 2015 at 01:57 PM

    I have checked your account, Manuel, and it has been automatically suspended by our system because of the Log In form that you had imported into your account. Login forms are unfortunately not permitted in JotForm.

    The form in question is the one named [Imported Form] Dropbox - MEMBERSHIP APPLICATION FORM updated.... .pdf. This form was asking users for their passwords, which is strictly against our terms.

    I have deleted this form from your account, and your account enrico3795 has been re-enabled.

    Please let us know if you need any further assistance, we will be happy to help.

    Kind regards,