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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unresponsive Script Warning

    Asked by kadstudio on September 01, 2015 at 01:11 PM

    When viewing encrypted submissions, I keep getting an warning about an unresponsive script. I ignore it and everything works OK, but I don't understand why it keeps being displayed. This first showed up when I got some kind of defective submission ( I think data was missing, or in the wrong field in the form ). Even though I deleted the submission, I still get the Warning every time I view Submissions.. Make it stop! :) Thanks!

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    unresponsive unresponsive script script warning Submissions thanks and
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    JotForm Support

    Answered by Charlie on September 01, 2015 at 03:24 PM

    Hi,

    This usually happens when the browser is not properly loading the script in your end. I've got the same problem in Firefox, it was resolved by updating the browser to the latest. You can try updating your web browser, you can also check if any of your plugins or extensions are causing this.

    Let us know if updating the browser works.

    We'll wait for your response.