pdf problems

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    julieconant
    Asked on September 01, 2015 at 01:55 PM

    Hello,

     

    I am not able to create a pdf of my forms. I have tried to click on 'create pdf' which opens another browser window, but indicates the file is corrupt. I have also tried to open with adobe reader, which also only produces error messages. I need to have the option of sending my forms as pdf. Please respond ASAP.

     

    Thank you,

    Julie

  • Profile Image
    victor
    Answered on September 01, 2015 at 03:34 PM

    Hello Julie,

    I am assuming that you followed instruction to create a PDF.

    1. Login to JotForm and click on "My Forms" in the navigation menu.

    2. Check the box before the form name or Click the form to Select

    3. Find & Click the "More" button

    4. Find & Click "Create PDF Form"

    I have successfully created PDFs of different forms. Can you please indicate what form you are trying to use to create the PDF. I also reviewed you account it seems that you do not have any form created.

    Regards

    Victor M Larrea