What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I stop a text box from auto populating?

    Asked by polktft on December 31, 2011 at 07:28 AM

    When a new person is filling out the form, if they click twice on a box, they are given a list of ALL previous entries.  I cannot have that available.  The box is building a look-up and I can't have that available.


  • Profile Image
    JotForm Support

    Answered by liyam on December 31, 2011 at 08:09 AM

    Hello Bernie,

    I believe this is a case with your browser's cache, not within JotForm. 

    If you are using Firefox, you can learn more on how to remove the auto-fill by following the instructions on this link.

    For Chrome, you can follow these instructions:

    - Open Options (Wrench-> Options)
    - Click "Under the Hood" tab
    - Click "Clear browsing data"
    - Make sure only the "Clear saved form data" checkbox is checked.
    - Change the "Clear data from this period" to "Everything"
    - Click "Clear Browsing Data".
    Then to prevent it from remembering again:
    1. Options
    2. Personal Stuff tab.
    3. Set the FORM AUTOFILL to "Never save text from forms"
    If you are using a different browser aside from these two, please let us know so we can share with you the instructions on how to fix your issue.
  • Profile Image

    Answered by polktft on December 31, 2011 at 08:39 AM
    Thanks, did not think about that while doing my tests. I will have another user on a different computer see what happens the first time they fill out my form.
    Thanks again.
  • Profile Image
    JotForm Support

    Answered by liyam on December 31, 2011 at 09:01 AM

    No worries.  Please let us know if you have other questions or concerns.

    Warm regards,