How do I stop a text box from auto populating?

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    Asked on December 31, 2011 at 07:28 AM

    When a new person is filling out the form, if they click twice on a box, they are given a list of ALL previous entries.  I cannot have that available.  The box is building a look-up and I can't have that available.


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    Answered on December 31, 2011 at 08:09 AM

    Hello Bernie,

    I believe this is a case with your browser's cache, not within JotForm. 

    If you are using Firefox, you can learn more on how to remove the auto-fill by following the instructions on this link.

    For Chrome, you can follow these instructions:

    - Open Options (Wrench-> Options)
    - Click "Under the Hood" tab
    - Click "Clear browsing data"
    - Make sure only the "Clear saved form data" checkbox is checked.
    - Change the "Clear data from this period" to "Everything"
    - Click "Clear Browsing Data".
    Then to prevent it from remembering again:
    1. Options
    2. Personal Stuff tab.
    3. Set the FORM AUTOFILL to "Never save text from forms"
    If you are using a different browser aside from these two, please let us know so we can share with you the instructions on how to fix your issue.
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    Answered on December 31, 2011 at 08:39 AM
    Thanks, did not think about that while doing my tests. I will have another user on a different computer see what happens the first time they fill out my form.
    Thanks again.
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    Answered on December 31, 2011 at 09:01 AM

    No worries.  Please let us know if you have other questions or concerns.

    Warm regards,