What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can save and publish the work i have edited to my form?

    Asked by letusloveyourlawn on September 01, 2015 at 04:33 PM

    I used the form of Customer Satisfaction Survey and I made some edits to the page but when i go to save the page, the changes are not showing up.  Can you please give me a call to walk me through the process.  Am I doing the steps wrong or do i have to make a new form?




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    Answered by Shadae on September 01, 2015 at 08:54 PM

    Hi Elizabeth,

    I do apologize at this time we do not offer phone support, we are however happy to assist you through our forum.

    If you have more than once instance of your form open in the form builder it may cause your changes to be reverted.

    Please check your form revision history to check if your changes were saved and reverted. You can then revert your form to your desired point.


    If your changes have not been registered in your revision history, please sign out of your account. Clear your browser cache and attempt to make the changes to your form once again.

    Please inform us if you need further assistance.