What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submissions not being receivedAsked by rrccit on September 01, 2015 at 05:05 PM
Our form submissions have not being recieved by the e-mail account indicated in our form. The e-mail account has been tested and works just fine. This just started happening today.
I have reviewed your email address: email@example.com and I am currently seeing that your notification emails are successfully being sent from our servers to your email address:
Please check to see if the notifications have been sent to your Spam/Junk folder.
Please inform us if you are still having an issue.