What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
By default you should get email notification when someone filled out your form. Moreover, JotForm has unique feature to setup email notifications by condition.
I'll explain how you can set up email notifications step by step;
1) Click Conditions in your form builder.
2) Select "Send an e-mail after submission" then click next
3) Set your rules to get notification by conditions
You may also check Setting Up Email Notifications guide.
I hope this resolves all of your problems, if you still encounter any problems, feel free to message me and I'll help you.