My autoresponder is not working when using php post?

Hello,

I am trying to use the link below:

http://api.jotform.com/docs/#post-form-id-submissions

all went well but when i submit the form using 

$result = $jotformAPI->createFormSubmission("My form id", $submission);

I am not able to get my autoresponder working.

Please reply as soon as possible i will really appreciate it.

thanks,

Yasir

Hello Yasir

Are you able to receive email notifications? If so, a simple workaround is to replace the auto-responder by an email notification by adding the email field name as the recipient:

You can find out the name of your email field by selecting properties:

This way you have an email notification that works as an auto-responder.

If this solution does not work please let us know the form's url so we can investigate further this situation.

Thank you for your reply. Please be informed i am not using the usual form i am passing my data to the form using your api as mentioned in the previous message. after the submission i am not receiving any email. what i really wish to see is a way to trigger the emails after is submit the form using the api. 

Also be informed when i use the form on your site using the HTML format of the form it does exactly what i want but i need to use the form by API.

Your reply is highly appreciated.

In that case you must write an email to api@jotform.com to get a better support.