What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having trouble getting the website to respond

    Asked by MetroHealth on September 02, 2015 at 07:52 AM

    I had trouble logging in today and on another occasion. Are there known issues with Internet Explorer? I am using IE 9. Is there a browser that you recommend?

    When I went to your website it just spun and spun and never responded.

    Thanks,

    Jennifer

    The MetroHealth System

    Page URL:
    http://www.jotform.com/contact/

    Getting thanks logging and system
  • Profile Image

    Answered by victor on September 02, 2015 at 10:47 AM

    Hi,

    Unfortunately, Internet Explorer has many issues. It handles script very differently and some times causes some conflicts with the page. Many application have issues with IE, not just Jotform, cause of this. We recommend using Mozilla FireFox or Google Chrome.

    Please let us know if you require any additional information.

    Regards

    Victor M Larrea