What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Thank you message background was changed

    Asked by publycydade on September 02, 2015 at 08:17 AM

    Hello, I have dozens of clients forms in my account. I left as sending response to the confirmation message. This in turn, was a square in smoked color with transparency, so requiring me to configuring it the fonts in white because the tinted background.

    But now the square was white and the fonts as they were white because of smoked square containing content ... was impossible to read fonts white with white background.

    Why did this happen? Reverting to all accounts you have smoked Square is in the same form? Without this having to edit the forms one by one.


    My form is: http://www.hinodecosmeticoscuritiba.com.br/contato.html

  • Profile Image
    JotForm Support

    Answered by EltonCris on September 02, 2015 at 12:22 PM

    Apologies for the inconveniences caused. I was able to identify the problem.

    I have now forwarded this to our developers for further investigation. We'll let you know once this is fixed. 


  • Profile Image
    JotForm Developer

    Answered by hasan on September 03, 2015 at 08:57 AM


    Thank you for letting us know. We made some improvements on thank you pages. Could you please check any of your forms and let us know if there any problem?

    Have a nice day.

  • Profile Image
    JotForm Support


    Answered by beril on September 03, 2015 at 11:18 AM


    It is possible with JotForm. You can copy and paste the code below to your Inject Custom CSS:


    The Code Of The Frame:

    .thankyou {

        background : url(http://placehold.it/200/200/);


    You can change the green part of code with your Image URL.

    If you want to change your background image of your thank you page, you need to add the code below to your CSS.


    The Code Of Your Page:

    .thankyou .form-all {

        background : url(http://placehold.it/300/300/);


    You can change the green part of code with your Image URL.


    Here is how to do this:

    1) Click on Setup and Embed.


    2) Click on Designer.


    3)  Click on CSS.


    4) Paste the code above to your CSS.


    5) Click on Save Icon.


    6) Click on Preview.


     7) Test it how it works by filling the form. You will see how it works.

    If you have another question or issue, please do not hesitate contacting us. We will be glad to assist you.