2checkout: Error in Payment Processing

Hi there,

Quite a few of my visitors are reporting that the payment is not working and they're getting a pe101 error - my form is setup to integrate with 2checkout

Please let me know how to fix this

Thanks

I believe this is the error message you're getting when you submitted the form.

However, when you hit the "Back" button in the browser, you will see this page.

Can you please verify if you already did the steps provided at the end of the payment wizard?

You need to go to the https://submit.jotform.com/ipns/2co.php

Hope this helps. Thank you.

Hi, yes, we've already done the steps, and undone an redone them

Please let me know how this needs to be fixed

Thanks

This article at 2checkout KBase, indicates that the error message is received due to several reasons. It seems that there is an issue with the product list in the integration. I've tried cloning your JotForm to my account and see the same error message. However, when I tried to edit the products and save the integration again, form seems to be working fine. I've also tried saving the products again on your JotForm and seems to be redirecting correctly on your website.

Please check and let us know if the issue still persists. We will be happy to take a look again.

Thank you!!

Thanks I will monitor this and let you know