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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to make form retain previously entered info

    Asked by alliphil on September 02, 2015 at 08:55 AM

    Hi there,

    I remember discovering how to do this a while back, but what is the setting to make a form retain the information previously entered.  I have a form that users will be using repeatedly and it would be cool for it to remember some of the details they repeatedly enter.

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    JotForm Support

    Answered by david on September 02, 2015 at 12:37 PM


    You can use the field update condition to update fields based on information entered in another field:


    This would need to be setup manually, however, it would allow you to create a list of users, then update other fields based on their selection.  There is not currently a way to do this automatically and each person would need to have conditions setup to update the form.

    If you ahve any further questions, let us know and we will be happy to help. 

  • Profile Image

    Answered by alliphil on September 02, 2015 at 05:45 PM
    Actually I was asking a different question. When the person filling out
    the form completes it one time, I'd like for the form to remember their
    details the next time they come to fill out the form. I had done this
    before with another form but can't remember how I did it. Please advise.
  • Profile Image
    JotForm Support

    Answered by jonathan on September 02, 2015 at 09:16 PM


    You must be referring to the Autofill settings or saved session of the form.

    user guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature


    Please let us know if this still not it.