What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to select a template

    Asked by GEMMA  on September 02, 2015 at 09:28 AM

    The button's that allow you to select a template to use as a base for a from don't seem to be working. I have used both safari and firefox browsers.


    Can you let me know how I might progress with this.


    Thank youv

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    JotForm Support

    Answered by david on September 02, 2015 at 12:46 PM


    I tried using a few templates from the gallery and I was able to get each one to work properly.  Try logging in to your account prior to using the template.  This should allow the template to be properly cloned to your account.  If that does not work, let us know the template you are trying to use and we will check to see if it is working.