accounts issues

  • Profile Image
    germanrodriguez
    Asked on September 02, 2015 at 10:19 AM

    good morning pelase help me with a request with my account, i have sent several emails from german.rodriguez@dymarksolutions.com

     

    i need to fix my account and get my credit regarding the mistake

     

    thanks

     

  • Profile Image
    Jeanette
    Answered on September 02, 2015 at 01:44 PM

    I've canceled and refunded the duplicate subscriptions Premium and Silver.

    For now on the only active subscription will be  # S-27Y3580898974853J (Economy $19.95)

  • Profile Image
    germanrodriguez
    Answered on September 02, 2015 at 10:45 PM
    Thanks, I will keep my 10,000 submissions a month and the 100 gb right?
    ...
  • Profile Image
    Chriistian
    Answered on September 03, 2015 at 04:23 AM

    Hi,

     

    Yes, you are currently subscribed to Jotform's Economy $19.95 subscription which consists of 10,000 monthly submissions and 100 GB space.

     

    Do let us know if you need further assistance.

     

    Regards.