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germanrodriguezAsked on September 2, 2015 at 10:19 AM
good morning pelase help me with a request with my account, i have sent several emails from german.rodriguez@dymarksolutions.com
i need to fix my account and get my credit regarding the mistake
thanks
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Jeanette JotForm SupportReplied on September 2, 2015 at 1:44 PM
I've canceled and refunded the duplicate subscriptions Premium and Silver.
For now on the only active subscription will be # S-27Y3580898974853J (Economy $19.95)
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germanrodriguezReplied on September 2, 2015 at 10:45 PMThanks, I will keep my 10,000 submissions a month and the 100 gb right?
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Chriistian Jotform SupportReplied on September 3, 2015 at 4:23 AM
Hi,
Yes, you are currently subscribed to Jotform's Economy $19.95 subscription which consists of 10,000 monthly submissions and 100 GB space.
Do let us know if you need further assistance.
Regards.