Merchant Country Unsupported

  • r2tho
    Asked on September 2, 2015 at 12:02 PM

    I have created a form http://form.jotformpro.com/form/52372659265968 , using PayPal Pro widget in Malaysia currency, but my client facing a problem when they submit the form, it show "Merchant Country Unsupported" attached herewith the screen shot. Help please! Thank you

     

    Jotform Thread 653534 Screenshot
    Page URL: http://www.ispirit.asia/happylegs-malaysia2015/
  • David JotForm Support
    Replied on September 2, 2015 at 2:36 PM

    Hi,

    This error message appears when someone is using Paypal Pro outside of the allowed countries. For now it is only possible to use it in UK, USA and Canada:

    https://developer.paypal.com/docs/classic/howto_product_matrix/

    If you want it to be available for all the countries it is necessary to use Paypal standard or Express Checkout.

    If you have any further questions, let us know and we will be happy to help.