Can I assign a URL link from a deleted form to an active form?

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    QTLCenters
    Asked on September 02, 2015 at 12:27 PM

     I deleted form "A" and attempted to use the URL assigned to form "A" - http://www.jotformpro.com/QTLCenters/NC-DM-ADM

    to form "B."

    Form "B"'s URL is - http://www.jotformpro.com/QTLCenters/DigitalMediaRegistration

    Although form "A" is shown as deleted, the URL for Form "A" shows as "in use" and I can't get it to form "B."  Is there a way to get that URL into form "B" as the URL has been sent to a number of people.

    Thanks,

    Dave

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    victor
    Answered on September 02, 2015 at 03:07 PM

    Hello Dave,

    Forms are not completely delete. If you go to the trash, you may find your here. Deleted forms are placed here just in case you wish restore it in the future.

    This also could be the reason you are not able to use the URL again. Select the form and press on the button PURGE to remove it completely.  Please not once purged, you will not be able to recover it.

    Please let us know if this helps.

    Regards

    Victor M Larrea

     

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    QTLCenters
    Answered on September 02, 2015 at 03:16 PM

    Thanks, Victor.  Does that mean that if I PURGE form "A", the Form "A" URL could then be used on form "B"?  That seems to be what you're saying.  But I just want to confirm from an expert.

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    victor
    Answered on September 02, 2015 at 05:31 PM

    Hi,

    Yes, you will be able to use the URL once you have purged form A. Please keep in mind that you will not be able to recover that form.

    Please let us know if this helps.

    Regards

    Victor M Larrea