What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can download the file attachments from the submission view in your account:
Since you need to delete the submissions the files were attached to in order to delete the submissions, I would also recommend downloading your submissions as well:
Then delete the submissions with the largest files to free up space.
If you have any further questions, let us know and we will be happy to help.