Hello, I need to save and remove previous submission attachments from an existing form how can I do that?

  • junderwood
    Asked on September 2, 2015 at 2:22 PM
  • David JotForm Support
    Replied on September 2, 2015 at 5:00 PM

    Hi,

    You can download the file attachments from the submission view in your account:

    http://www.jotform.com/help/269-How-to-view-Submissions

    Since you need to delete the submissions the files were attached to in order to delete the submissions, I would also recommend downloading your submissions as well:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Then delete the submissions with the largest files to free up space.

    If you have any further questions, let us know and we will be happy to help.