Upon testing, the emails arive in my gmail.com account but not from my website?

  • Profile Image
    hampton770
    Asked on January 01, 2012 at 01:43 PM

    I just use the script embeded feadture for a simple contact form.

    ITAttache.com - somthing is keeping the emails from making it to my box, yet the text email feature works fine!?


    Regards,

    CHF

  • Profile Image
    abajan
    Answered on January 01, 2012 at 03:52 PM

    Sorry, I don't understand the question. Are you saying that when the notification is set to text mode it arrives okay and it's just the HTML mode that's problematic? Or is it that the form works fine once it's submitted from its own address while the embedded version does not?

    I cloned the form and and did a test submission and both notifications (Notification and Notification 2) arrived in my gmail inbox okay, except for the fact that the Notification one contained none of the data entered in the "Full Name" and "Phone Number" fields but that's because its tags are incorrect: It does not have any {fullName} or {phoneNumber} tags like Notification 2.

    Please state exactly what is happening so that we can sort out this matter for you.

    Thanks.