What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Analytics not working

    Asked by FrankBalistreri on September 02, 2015 at 05:26 PM

    What is the status of this?  It is working some of the time, most of the data seems flakey. We track everything in GA and other tools, they do not match.
    For sure it is not recording views, as we have received submissions but the report show no views.

    Page URL:
    http://www.normandinchryslerjeep.net/recall-application.htm

    Screenshot
    tracking Submissions JotForm uploads jpg
  • Profile Image
    JotForm Support

    Answered by BDAVID on September 02, 2015 at 09:03 PM

    I see what you mean, I do not even see responses graphic: http://www.jotformpro.com/form/52094547039964

    I will report this to our second level, you will be notified via this tread about any updates.

     

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    JotForm Developer

    Answered by mustafa on November 09, 2015 at 04:45 AM

    Hi,

    Sorry for the late response. We have just fixed analytics data, it should be ok now. Thanks for your patience.

     

    Regards.