What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does your form handle sending e-mails notifications based on dropdown selection?

    Asked by langley on September 22, 2010 at 04:24 AM

    I have a service request form where a customer will need to select a department from a drop down menu and need to send the submitted form to that dept. Is that possible? 



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    JotForm Founder

    Answered by aytekin on September 22, 2010 at 05:48 AM

    Yes, that's possible using Conditions feature on JotForm.

    In fact, there is a screenshot on that page showing how to setup exactly what you would like.