- AmarAsked on January 02, 2012 at 02:57 AM
The recurring paypal payment for my Jotform subscription was rejected yesterday because I am having a new card registered with paypal. Hopefully this problem will be solved during the day or tomorrow.
I am writing this email just so you know and I hopefully don't run the risk of having my account cancelled nor my forms taken down.
- JotForm SupportNeilVicenteAnswered on January 02, 2012 at 02:09 PM
Your Paypal subscription to us was already cancelled, and it looks like you have re-subscribed using a credit card. From what I can tell, all is well on your account now.
If there's anything else you need assistance with, please do let us know. Thank you for staying with JotForm!