What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
As an example, you can add a tracking image to your Email alerts, and add some of the form fields to the link of the image as URL parameters. I would recommend using the Submission ID, as this is a unique piece of information we create for each submission.
You can add Submission ID as an URL parameter to your notification by adding something like this at the end of the URL of your image:
You will then have to capture any queries on your own server for this image, and see from the URL parameters (submissionID) which person has opened it (the ID).
As this is a bit technical to set up, you may need to hire a third-party developer to help you set it up. I hope this helps with tracking your submission emails.
Please let us know if you need further assistance.
We would like to make sure that you are properly assisted and in order for us to do that, we have moved your question to a new thread to avoid confusion. Aside from this being an old thread, we would like for our users to have a thread of their own for every question/inquiry they have.
Please click this link to go to the new thread.