What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Difference between regular monthly submissions and SSL Secure Submissions

    Asked by Bobby Land  on September 03, 2015 at 11:09 AM

    I got an email letting me know that I have almost reached my SSL secure submissions for the month.


    Is there any way my forms can do without the SSL secure  so I can have more monthly submissions?

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    JotForm Support

    Answered by EltonCris on September 03, 2015 at 01:40 PM

    When you use secure form embed code or secure URL (URL that starts with https://secure), submissions will be counted as SSL.

    To stop using SSL, simple change https://secure to http://form on your form embed code or URL.



    I have reduced your SSL counter to 5 so you should be able to continue utilizing the regular submissions. Please take note that we can only do this once in a lifetime. Whenever you reach the SSL limit again, please consider any of the paid plans for a higher limits. http://www.jotform.com/pricing/


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    Answered by rland89 on September 09, 2015 at 11:06 AM

    Thank you for the help!


    One additional question for you ... When I choose "embed form" and choose "google sites" and use the URL provided for the "gadget URL" there is no way to change from secure to regular form.


    Does that question make sense?