What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Form's Background Disappears When the Form Is Embedded in My Site

    Asked by JORGE_GARCIA on September 03, 2015 at 01:03 PM

    Hello. This is my question. I select a color for form background. I see it in the preview, but in my site the background disappears. What is the solution? Thanks in advance.


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    JotForm Support

    Answered by abajan on September 03, 2015 at 04:19 PM

    Hi Jorge,

    Currently, the form's full source is embedded in your site and this may be causing conflicts between the webpage's pre-existing scripts and those of the form. Please try embedding the form via an alternative method. Using an iFrame is usually the safest route to ensure there are no code conflicts but you can also try the default method, as described in this guide. Please also see this guide about the various embed methods.

    Do let us know if this helps.