What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i change the name on account ?

    Asked by tonydfx on September 03, 2015 at 02:17 PM

    the person i had start/create my Jotform is no longer navigating site & id like to change username / i already updating all the other info to correct updated.

    Page URL:

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    JotForm Support

    Answered by Kiran on September 03, 2015 at 05:17 PM

    I understand that you want to change the account username for your JotForm account. Please provide us any 3 names of your choice so that we can change the account username for you based on the availability status. 

    Thank you!!

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    Answered by tonydfx on September 03, 2015 at 05:45 PM
    Thank u & plz change to:
    thank U!
    Michael John
    On Thursday, September 3, 2015, JotForm Support Forum <
    noreply@jotform.com> wrote:
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    JotForm Support

    Answered by ashwin_d on September 04, 2015 at 12:56 AM

    Hello Michael,

    It seems all the 3 desired usernames you have shared is same. Please be noted that JotForm username is not case sensitive.

    Unfortunately username "MichaelJohn" is already taken. Please let us know any other desired username and if it is still available, we will change your account username. Please be noted that you can yourself check if any username is still available by going to "Sign Up" page. Please check the screenshot below:


    Please check the username availability but do not create the account.

    We will wait for your response.

    Thank you!