What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Duplicate submissions on forms

    Asked by bigmeltz on September 03, 2015 at 03:16 PM
    We also have the same issue, on form submission there is an sql server error but the form still goes through.
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    JotForm Support

    Answered by david on September 03, 2015 at 03:18 PM

    Hi,

    If your form is integrated with a Google Docs spreadsheet, try removing the integration and adding it back again.  We had a recent issue with this integration that was causing the exact error you are describing.  If that is not the case, let us know the form you are having trouble with and we will be happy to have a look.

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    Answered by bigmeltz on September 03, 2015 at 03:45 PM
    I did that and it looks like that fixed the issue. However we are still
    receiving duplicate submissions, could you take a look at that?
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    JotForm Support Manager

    Answered by Jeanette on September 03, 2015 at 04:33 PM

    I've reported this to our developers. They are looking into this and hopefully it will get fixed soon.

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    JotForm Support

    Answered by liyam on September 06, 2015 at 07:21 AM

    I can't seem to replicate the issue. Can you tell us if you're still having this problem? By all means, please provide us more details such as the form in issue.

    Thanks.