My form does not appear like I created

  • gabrielzn
    Asked on September 3, 2015 at 9:36 PM

    Hi,

    I created a form, in preview it is correct (first image), but when I put it on my website, using any of the codes provided by the site, it is totally messed up, mangled (second image). Any help?

     

    First image:                                                                                                                                          

    My form does not appear like I created Image 1 Screenshot 30

     

    Second image:                                                                                                                                      

    My form does not appear like I created Image 2 Screenshot 41

     

     

    Note: I'm creating this site yet, so this form is not available on the web. If you wanna, i can send you my page or publish my site.

    Thank you :)

    Jotform Thread 654793 Screenshot
  • Evren VP of Growth
    Replied on September 4, 2015 at 3:31 AM

    Hi gabrielz,

    We apologize for the inconvenience.

    To investigate your problem, I need to know where do you want to embed this form. Can you publish your website ? 

    Please feel free to contact me, thank you.

  • gabrielzn
    Replied on September 4, 2015 at 1:48 PM

    Hi evren,

    I've solved the problem. It is the html field size that was smaller than required. Thanks for your interest.

     

  • Charlie
    Replied on September 4, 2015 at 3:20 PM

    We're glad to hear that you have resolved the problem. 

    Should you need any assistance again, please do not hesitate to open a new thread here in the forum.

    Thank you.