What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The jotform doesn't work any time / Error 404

    Asked by DataStore on September 04, 2015 at 05:25 AM

    Hi Guys

    I work for an Event with a Registration form of Jotform. I have linked the jotform link on the Registration button on the Event landingpage. Now sometimes I received from customers the message that the Register form doesn't work: Error 404.

    Did you have Problems with your Server? What can I do to ensure my clients that everything runs at any time with the Registration?

    Thank you for a quick feedback



    Page URL:

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    Answered by victor on September 04, 2015 at 08:56 AM

    Hi Ramona,

    I just verified your page and it seems to be working properly now. Please let us know if this occurs again and we will verify immediately.


    Victor M Larrea

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    Answered by Maria  on November 22, 2015 at 12:24 PM

    Hello! I have the same problem! 
    What to do? Please help!

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    Answered by Maria  on November 22, 2015 at 12:25 PM


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    JotForm Support

    Answered by BDAVID on November 22, 2015 at 01:42 PM

    @Maria, please reply on this thread: http://www.jotform.com/answers/709707-