What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to view the uploaded image

    Asked by InXpressFrance on September 04, 2015 at 12:14 PM

    hello, 

    i no longer be able to upload an image.

    I used different type of format PNG, JPG  etC.. diffent size, but nothing works 

    can you help

    Jerome

     

    Page URL:
    http://www.jotformeu.com/form/43002420613335

    Screenshot
    problem size jpg format png
  • Profile Image
    JotForm Support

    Answered by Kiran on September 04, 2015 at 01:33 PM

    I notice that there is & symbol in your file name which may be resulting in this issue.

    Could you try changing the file name and then uploading it to see if that works?

    Let us know if you need any further assistance. We will be happy to help.

  • Profile Image

    Answered by InXpressFrance on September 07, 2015 at 03:57 AM

    thanks for your answer, it 's working indeed when I put off the "&"