What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to send customers a copy of their order from the form?

    Asked by cheerforacure on September 04, 2015 at 12:17 PM

    We have people registering for our events either via our PO FORM or our PAY ONLINE form.  Upon completion of the order we need jot form to extract their email address and send them a copy of their order form.  I'm not sure how to make this work.  Can someone help me?


    They reach both of the Jotforms from the website URL attached.

    Page URL:

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    JotForm Support

    Answered by Welvin on September 04, 2015 at 01:50 PM

    You have to add an autoresponder email in your form. Here's our guide on how you can create one: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    But your email field or your entire form fields aren't required. You may consider requiring fields so they cannot skip it.