What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dropbox integration: New Wizard does not allow to set up the extended folder.

    Asked by lherring07 on September 04, 2015 at 03:19 PM
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    JotForm Support

    Answered by Welvin on September 04, 2015 at 04:03 PM

    For Dropbox integration, please check our guide here: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm.

    If you need some help with it, please let us know by responding to this thread the details.


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    Answered by craigk71 on November 16, 2015 at 04:45 PM

    There used to be a way to extend the folder name and it appears to have gone away.  Will that be coming back or is there a way to edit the extended folder name here?

    New integration wizard:

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    JotForm Support Manager

    Answered by Jeanette on November 16, 2015 at 09:08 PM

    For now, please login using this link in order to show the old wizard http://www.jotform.com/?old 

    Upon clicking on Dropbox, you should be able to choose the extended folder.

    The problem has been already elevated to the L2 team so they can improve this new wizard.


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    JotForm Developer

    Answered by deniz on November 17, 2015 at 01:50 AM


    We removed the extended folder option intentionally. The old extended folder logic only renames the Sub Folder like this: Dropbox Root/Sub Folder - Extended Folder. 

    In new version, you can select your Sub Folder and you can also type Extended Folder name.

    Hope, this solves your problem.

    Please let us know if you need any further help.

    Thank you.

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    Answered by craigk71 on November 17, 2015 at 10:35 AM

    Hi deniz & Jeanette,

    Thanks for your responses.  I actually used fields from the form to create the subfolder and the extended folder name.  This helped me because I have repeat users that complete the same form but from different months.  So "John Doe" could complete the form in May, and again in June and it would file it by their name and month (instead of overwriting the previous submission).


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    Answered by Ben on November 17, 2015 at 12:42 PM

    In my colleague's name, you are welcome.

    Please do let us know if you have any additional questions and we would be happy to assist with the same.