What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, exporting the submissions into an Excel file will only show the form fields questions and answers.
However, if you export it on a PDF file, it is possible to show the texts. Here's how:
1. In the submissions area, click the "gear" or "options" icon at the right. In the dropdown, make sure that the "Show Headers and Texts" is checked or enabled.
2. After that, you can now download the submission by clicking the "Get PDF" button.
Hope that helps. Thank you.