What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you've asked a duplicate question.
I have answered your problem in your original thread found here http://www.jotform.com/answers/655572.
In the future please do not open up multiple threads for the same issue as this does not get you a faster answer. We generally answer questions as quickly as we can in the order they are received.