What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mixed Content: videos are not showing in guides over secure links

    Asked by ajbanks on September 05, 2015 at 05:21 PM

    Where is the video??



    This is a re-post of a comment on How to create your first web form

    video
  • Profile Image
    JotForm Support

    Answered by Boris on September 05, 2015 at 06:34 PM

    I can see that you are using a secure HTTPS link to access the guide, and our video is indeed not being displayed there due to mixed content issues. Thank you very much for noticing and letting us know! :)

    Until our secure page is fixed, you can either open our guide over regular HTTP protocol:

    http://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    Or you can navigate to this video from YouTube:

    https://www.youtube.com/embed/clv36Gzjv3s

    We hope to have this fixed soon, thank you once again for letting us know. Please don't hesitate to open a new thread in our forum if you need any assistance with your forms, we will be happy to help.

    Kind regards

  • Profile Image

    Answered by ajbanks on September 06, 2015 at 05:46 PM
    Thank you very much. I appreciate the speedy response as well.
    ~ Blessings,
    *Atricia J. Banks*
    Church Builders Bible Training Center
    Administrative Assistant
    atricia.banks@thebibletrainingcenter.com
    "And the vessel that he made of clay was marred in the hand of the potter:
    so he made it again another vessel, as seemed good to the potter to make
    it."
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on September 06, 2015 at 06:53 PM

    You are very much welcome, Atricia. We are glad to hear that.

    One of our developers has been assigned to the issue you have kindly reported, and the secure page with videos should be fixed soon.

    If you ever hit any snags with your forms or with anything else on our website, please let us know and we will be happy to help.

  • Profile Image

    Answered by ajbanks on September 06, 2015 at 09:45 PM
    Boris,
    I surely will let you know if I have any snags.
    Thanks Again.
    ~ Blessings,
    *Atricia J. Banks*
    Church Builders Bible Training Center
    Administrative Assistant
    atricia.banks@thebibletrainingcenter.com
    "And the vessel that he made of clay was marred in the hand of the potter:
    so he made it again another vessel, as seemed good to the potter to make
    it."
    ...
  • Profile Image
    JotForm Support

    Answered by alp_deniz on September 07, 2015 at 08:55 PM

    Hello,

    The problem with videos are now fixed. Thank you very much for letting us know.

    Kind regards