What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Address Map Locator Widget not working

    Asked by sjpd on September 05, 2015 at 05:41 PM

    I am also in need of this widget.  I have a high priority project to allow our citizens to register surveillance cameras with the police department.  I've used this widget in the new form, but it's not working as expected.


    Here's my form: http://www.jotformpro.com/form/52426985224965

    I also wish the widget would allow me to set the zoom level upon page-load, and set validation rules for City and Country.  Just in case your open to feature requests...


  • Profile Image

    Answered by KadeJM on September 05, 2015 at 07:22 PM

    If I understand you correctly you are saying that the Map Locator Widget isn't working for you.

    I tested this on your form just now and it is working for me as I am unable to replicate any issues with it. However, I have refreshed it for you along with clearing your form cache anyways and hopefully that will help to correct the problem. It may also be a good idea to clear your browser cache as well.

    If you continue to experience any trouble with it though do let us know. Also, please let us know what browser|browser version you are using that it is not working for you on.


    Additionally, if you'd like we can make your suggestions a feature request for improvements for the location widget if you would like. Just let us know.