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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem with login - cannot see my forms

    Asked by Mike James  on September 06, 2015 at 09:22 AM

    Hi - I'm trying to login to my account. The site accepts my email and password, but then takes me to a screen that does not list any of my forms.  I've tried this on multiple computers, my iPhone, and different browsers (firebox and iE).  Please help!  I need to construct a new form, but have not been able to for several days and I'm going to have to do another solution soon!


    -Mike James


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    JotForm Support

    Answered by jonathan on September 06, 2015 at 03:55 PM

    Hi Mike,

    So far I could not reproduce the issue yet when I checked your My Forms page.

    I assume your username is eacFusion   (correct us if this is a wrong account/username).

    Try this steps also.

    1. Close your browser

    2. Open the browser and go to http://www.jotform.com/login to login to your account.

    3. Go to your My Forms page.

    Check if you now can see your forms.

    Let us know if issue persist.