Problem with login - cannot see my forms

  • Profile Image
    Mike James 
    Asked on September 06, 2015 at 09:22 AM

    Hi - I'm trying to login to my account. The site accepts my email and password, but then takes me to a screen that does not list any of my forms.  I've tried this on multiple computers, my iPhone, and different browsers (firebox and iE).  Please help!  I need to construct a new form, but have not been able to for several days and I'm going to have to do another solution soon!

    Thanks.

    -Mike James

     

  • Profile Image
    jonathan
    Answered on September 06, 2015 at 03:55 PM

    Hi Mike,

    So far I could not reproduce the issue yet when I checked your My Forms page.

    I assume your username is eacFusion   (correct us if this is a wrong account/username).

    Try this steps also.

    1. Close your browser

    2. Open the browser and go to http://www.jotform.com/login to login to your account.

    3. Go to your My Forms page.

    Check if you now can see your forms.

    Let us know if issue persist.