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Form with YouTube Widget not SubmittingAsked by GustoCubano on September 07, 2015 at 04:27 AM
There isn't any reaction after click 'Send' button. I tried to create an embed form and refresh it on the website, but it doesn't work neither.
Please, try to solve the problem as soon as possible, because we are losing applicants in every hour.
does not work work problem create refresh doesn't work
(Private)Answered by Sammy on September 07, 2015 at 07:42 AM
It appears the src element of your iframe is empty, this causes all the scripts not to be loaded properly, kindly add you form URL in the src value to resolve the issue of the non responsive submit button.
<iframe frameborder="0" onload="window.parent.scrollTo(0,0)" src="//www.jotformeu.com/form/51981010391348" allowtransparency="true" name="51981010391348" id="51981010391348" style="width: 100%; border: medium none; height: 3457px;" scrolling="no"></iframe>
Please let us know if you need additional clarification.
I do apologize for the issue that you are experiencing. I have reviewed your form and it appears that the issue is being caused by the Youtube widget that it currently on your form.
I have submitted this issue to our development team. Any update on this issue will be posted to this thread. Until the issue has been resolved, you can remove the YouTube widget from your form allowing it to submit.
The issue has been fixed - there was an error on one of our servers which caused this - we sincerely apologize for the inconvenience.