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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form with YouTube Widget not Submitting

    Asked by GustoCubano on September 07, 2015 at 04:27 AM

    There isn't any reaction after click 'Send' button. I tried to create an embed form and refresh it on the website, but it doesn't work neither.

    Please, try to solve the problem as soon as possible, because we are losing applicants in every hour.

     

    Best regards,

    Krisztina Feher

     

    Page URL:
    http://gustocubano.hu/jelentkezes.php

    does not work work problem create refresh doesn't work
  • Profile Image

    (Private)

    Answered by Sammy on September 07, 2015 at 07:42 AM

    It appears the src element of your iframe is empty, this causes all the scripts not to be loaded properly, kindly add you form URL in the src value to resolve the issue of the non responsive submit button.

    Your URL http://www.jotformeu.com/form/51981010391348

    <iframe frameborder="0" onload="window.parent.scrollTo(0,0)" src="//www.jotformeu.com/form/51981010391348" allowtransparency="true" name="51981010391348" id="51981010391348" style="width: 100%; border: medium none; height: 3457px;" scrolling="no"></iframe>

    Please let us know if you need additional clarification.

     

  • Profile Image

    Answered by GustoCubano on September 07, 2015 at 10:09 AM

    Still doesn't work, got this message: 

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('http://widgets-cache.jotform.io') does not match the recipient window's origin ('http://embed.jotform.io:7070').

  • Profile Image

    Answered by Shadae on September 07, 2015 at 12:19 PM

    Hi GustoCubano,

    I do apologize for the issue that you are experiencing. I have reviewed your form and it appears that the issue is being caused by the Youtube widget that it currently on your form.

    I have submitted this issue to our development team. Any update on this issue will be posted to this thread. Until the issue has been resolved, you can remove the YouTube widget from your form allowing it to submit.

    Thank you

  • Profile Image
    JotForm Support

    Answered by TitusN on September 09, 2015 at 08:45 AM

    Hello, 

    The issue has been fixed  - there was an error on one of our servers which caused this - we sincerely apologize for the inconvenience. 

    Thank You!