Form with YouTube Widget not Submitting

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    GustoCubano
    Asked on September 07, 2015 at 04:27 AM

    There isn't any reaction after click 'Send' button. I tried to create an embed form and refresh it on the website, but it doesn't work neither.

    Please, try to solve the problem as soon as possible, because we are losing applicants in every hour.

     

    Best regards,

    Krisztina Feher

     

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    GustoCubano
    Answered on September 07, 2015 at 10:09 AM

    Still doesn't work, got this message: 

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('http://widgets-cache.jotform.io') does not match the recipient window's origin ('http://embed.jotform.io:7070').

  • Profile Image
    Shadae
    Answered on September 07, 2015 at 12:19 PM

    Hi GustoCubano,

    I do apologize for the issue that you are experiencing. I have reviewed your form and it appears that the issue is being caused by the Youtube widget that it currently on your form.

    I have submitted this issue to our development team. Any update on this issue will be posted to this thread. Until the issue has been resolved, you can remove the YouTube widget from your form allowing it to submit.

    Thank you

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    TitusN
    Answered on September 09, 2015 at 08:45 AM

    Hello, 

    The issue has been fixed  - there was an error on one of our servers which caused this - we sincerely apologize for the inconvenience. 

    Thank You!