Reactivate an account

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    Phil Taylor 
    Asked on September 07, 2015 at 06:11 AM

    Hi,

    We currently have an account with Jot Form but it is under the email address of a former employee and the email address is no longer active (mark.mckeown@consumercouncil.org.uk). A form was created on this account which is used on a monthly basis. I cannot get access to the account as I do not have the password and cannot receive a password reminder due to the email account no longer being active. Can this account be transferred to me or can the form template be exported to a new account.

     

    Kind regards

     

    Phil Taylor

    Finance Officer

    Consumer Council NI.

  • Profile Image
    Sammy
    Answered on September 07, 2015 at 07:48 AM

    Hello Phil,

    We can transfer the form to a different account of your choice.

    Kindly provide us with the following details.

    1. Title/ID of the form.

    2. destination account name.