What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reactivate an account

    Asked by Phil Taylor  on September 07, 2015 at 06:11 AM

    Hi,

    We currently have an account with Jot Form but it is under the email address of a former employee and the email address is no longer active (mark.mckeown@consumercouncil.org.uk). A form was created on this account which is used on a monthly basis. I cannot get access to the account as I do not have the password and cannot receive a password reminder due to the email account no longer being active. Can this account be transferred to me or can the form template be exported to a new account.

     

    Kind regards

     

    Phil Taylor

    Finance Officer

    Consumer Council NI.

    form template template and email
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    Answered by Sammy on September 07, 2015 at 07:48 AM

    Hello Phil,

    We can transfer the form to a different account of your choice.

    Kindly provide us with the following details.

    1. Title/ID of the form.

    2. destination account name.