Not receiving email notifications

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    raintrees
    Asked on January 02, 2012 at 10:33 PM

    Since mid December our eamil notifications have stopped coming through. I have tested it today with another email address and it worked fine, can you please confirm that info@raintrees.com.au is not on your bounce list...

    Thank you

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    idarktech
    Answered on January 02, 2012 at 10:35 PM

    Hello Raintrees,

    Upon further checking, your email service provider rejected our emails so your email address was added to our bounce list as undeliverable.

    I have now forwarded this issue to our developers to get your email address removed from our bounce list. Thank you so much for your cooperation, it's highly appreciated.

    Have a great day!

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    raintrees
    Answered on January 02, 2012 at 10:36 PM

    Approximately how long will this take - thank you

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    idarktech
    Answered on January 02, 2012 at 10:47 PM

    Unfortunately, I cannot give you a definite time frame to when this will be fixed. But once this is done, they'll reply to this thread.

    Thank you so much!

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    eee
    Answered on January 03, 2012 at 11:01 AM

    Hi,

    in**@raintrees.com.au is removed from our bounce list.

    Kindest Regards,

    Ertuğrul.