What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is my account up to date?

    Asked by barretstown on January 03, 2012 at 06:39 AM

    We have received submissions by email but when i go to JOT Form they are not available - what might be the issue?

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    JotForm Support

    Answered by idarktech on January 03, 2012 at 08:18 AM


    We're sorry for the inconveniences caused. Can you please try to clear your browsers cache and recheck it again? If you can't still view your submissions after that, please try to access your submissions using this domain: https://secure.jotform.com.

    Please let us know if the above solution doesn't work, so that we can further assist you. Thank you for using JotForm!