What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Not Available

    Asked by TimWill on September 07, 2015 at 04:12 PM

    I have created two forms already to serve one purpose but neither of them are working. The one I would like to use named FOMA Registration. I want it to be a secure form also.

    Page URL:
    http://form.jotform.us/form/52488801869167

    Screenshot
    form not available two forms phishing suspended
  • Profile Image

    Answered by TimWill on September 07, 2015 at 04:28 PM

    Now, my account has been suspended for phishing??? I dont know what that is. Help, please. I need my forms...

  • Profile Image
    JotForm Support

    (Private)

    Answered by Mike_G on September 07, 2015 at 05:15 PM

    I would like to apologize for the inconvenience this have caused you. I have checked your account and it was suspected of phishing by our Anti-Phishing system that is why you got your account auto-suspended. I have checked the forms on your account and found a field called "Username" on one of your forms, the system might have suspected that the form is collecting login credentials. The form seems good so I have whitelisted it and activated your account. This might still have issues in the future and if it is possible for you to change that to something else, that would be great.

    Regarding the form: http://form.jotform.us/form/52488801869167, I believe it was disabled through the MyForms page. I would advise you enable it by: 

    Please do let us know should you have the same issue or any other issue so we can further help you. Thank you.