Form Not Available

  • TimWill
    Asked on September 7, 2015 at 4:12 PM

    I have created two forms already to serve one purpose but neither of them are working. The one I would like to use named FOMA Registration. I want it to be a secure form also.

    Jotform Thread 656525 Screenshot
  • TimWill
    Replied on September 7, 2015 at 4:28 PM

    Now, my account has been suspended for phishing??? I dont know what that is. Help, please. I need my forms...

  • Mike_G JotForm Support
    Replied on September 7, 2015 at 5:15 PM

    I would like to apologize for the inconvenience this have caused you. I have checked your account and it was suspected of phishing by our Anti-Phishing system that is why you got your account auto-suspended. I have checked the forms on your account and found a field called "Username" on one of your forms, the system might have suspected that the form is collecting login credentials. The form seems good so I have whitelisted it and activated your account. This might still have issues in the future and if it is possible for you to change that to something else, that would be great.

    Regarding the form: http://form.jotform.us/form/52488801869167, I believe it was disabled through the MyForms page. I would advise you enable it by: 

    Form Not Available Image 1 Screenshot 20

    Please do let us know should you have the same issue or any other issue so we can further help you. Thank you.