What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sending an email to people submitting form that the payment has been made

    Asked by rasoi on September 07, 2015 at 06:05 PM
    send the payer an confirmation email
    that a transaction to there card has been made.
  • Profile Image

    Answered by Ben on September 07, 2015 at 06:20 PM

    When sending email to people that have submitted the form, it is important to setup the email autoresponder properly and we just happen to have a guide that explains this in several simple steps. You can check them out here: Creating a Form Autoresponder

    Of course do let us know if you happen to have any issues setting it up and we would be happy to assist.