- BenAnswered on September 07, 2015 at 06:23 PM
I agree, as that is the final step of their purchase.
To be able to properly understand the issue, I would like to ask you what is the form that you are having this issue with so that we can check it out for you and assist you with the resolution of the issue on the same.
- rasoiAnswered on September 08, 2015 at 05:46 AM
I have attached the link to the form iam having issue with when i
finalize a purchase
MED VENLIG HILSEN
ØRESTADS BOULEVARD 55
2300 KØBENHAVN S
Find os på facebook 
JotForm Support Forum skrev den 08-09-2015 0:23:
- SammyAnswered on September 08, 2015 at 07:28 AM
I have checked your form and see that you've enabled encryption on the form.
When encryption is enabled for a form the data cannot be viewed in plain text other than from the submissions section in all other areas including the thank you page it will appear as encrypted text.
I suggest disabling the encryption for the form to allow the form fillers to view their data properly in the thank you page.