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rasoiAsked on September 7, 2015 at 6:06 PM
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BenReplied on September 7, 2015 at 6:23 PM
I agree, as that is the final step of their purchase.
To be able to properly understand the issue, I would like to ask you what is the form that you are having this issue with so that we can check it out for you and assist you with the resolution of the issue on the same.
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rasoiReplied on September 8, 2015 at 5:46 AM
I have attached the link to the form iam having issue with when i
finalize a purchase
https://secure.jotformeu.com/form/52493093840357 [6]
MED VENLIG HILSEN
INAM
RESTAURANT RASOI
ØRESTADS BOULEVARD 55
2300 KØBENHAVN S
TEL: 69149445
WWW.RASOI.DK [4]
Find os på facebook [5]
JotForm Support Forum skrev den 08-09-2015 0:23:
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SammyReplied on September 8, 2015 at 7:28 AM
I have checked your form and see that you've enabled encryption on the form.
When encryption is enabled for a form the data cannot be viewed in plain text other than from the submissions section in all other areas including the thank you page it will appear as encrypted text.
I suggest disabling the encryption for the form to allow the form fillers to view their data properly in the thank you page.
http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert